The simplicity of managing our daily operations has been amazing, we have had no issues since implementation! We also love that they do not charge us any extra fees!! This is one great way to stay organized without having too many employees running around wasting time with paperwork or emails while being at work as well. Nothing really but this software does everything you need it to so there isn't anything I can find wrong other than maybe more features would be nice? Maybe adding in some additional templates/forms etc could help fill out their product line up better?? As long as what your looking for its covered by PoolAoffice Software. ! I like the fact that it is a very user friendly software. It is easy to use. The fact that it is cloud based is great. It is very easy to use and the support is great. It is very easy to use and the fact that it is cloud based is great. I dislike the fact that it is very expensive. I would like to see a cheaper version of the software. I am solving the problem of keeping track of my pool and spa. It is very easy to use and is very user friendly.