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1333 Review
74 Karma

Review on MK & Associates by Shawn Quick

Revainrating 4 out of 5

Great Customer Service & Professional Services

I like that they are always willing to go above what it takes for my business, but not in an overbearing way or too pushy manner! They have been extremely professional with me at every turn - very efficient as well (no wasted time).

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Their knowledge of Salesforce makes them invaluable resources when making changes/updating our CRM system from scratch since we were using outdated versions before starting work here!! Nothing so far except working together towards success. Our customer service department has improved significantly thanks only because this team was brought into place, which helped us move forward faster than expected without having any hiccups along those lines while doing more tasks simultaneously- all within reason :) Highly recommend if you need assistance implementing new systems / upgrades etc., look no further! There's also nothing negative about their services other then perhaps some minor issues during implementation period due delays between clients approval process vs actual project completion date :P.

Pros
  • No complaints whatsoever
Cons
  • Some things can take longer depending upon client needs