I was eager to check out the ZONEBIKE online shop because I like to engage in outdoor activities. But I must admit that I was dissatisfied with their website and customer support after my experience. First of all, it was challenging to locate the products I was looking for on the website because it was difficult to navigate. Because the descriptions were frequently ambiguous and useless, I was unsure if I was purchasing the correct item. Additionally difficult was the checkout procedure because it took a while for the website to load and handle my order. The product I got fell short of my expectations, which made the situation worse. It didn't work as well during my outdoor activities as I had anticipated because of the poor quality. My frustration increased when I attempted to contact customer service for assistance but received no response. I was ultimately dissatisfied with my interaction with the ZONEBIKE online shop. Despite having a respectable product selection, the website is difficult to use and the customer support is subpar. I would advise anyone thinking about making a purchase from them to exercise caution and weigh their choices.