I like how you can search through your documents for keywords, this helps me find important information that's been stored somewhere else or forgotten about! Sometimes it takes awhile to load/open docs after saving them from another program which does not help if time is of importance (especially when working with other people). It also doesn't allow us access unless we know what folder they are saved under so sometimes there needs to be some searching around. This has helped our business greatly by allowing easy storage and retrieval of files.