The product corresponds to the description so I don't consider it a defect. As far as I could tell the hose was fine. However! There's no rubber-plastic casing on the outside, just raw metal. I'm worried about the hose scratching the plumbing, tub, tiles, etc. so I sent it back immediately. I hate to turn it down as the product seems good, I just wanted to warn others and save everyone involved the heartache. .
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