I really like that it has swivels on both ends. The plastic hose can be quite stiff at first, but once you run hot water through it, it relaxes and can be bent into the desired position. I may have gone too far, but it's better to have it and not need it than not have it. There are no leaks yet. It came with extra pucks which are much appreciated. Appears to be a very high quality product. I was also surprised that it rotates from both ends. I've never seen that with other shower hoses.
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