360dialog is an official business solution provider (BSP) of the WhatsApp Business API. The 360dialog WhatsApp API is very lightweight and needs no proprietary documentation, you can use the original documentation WhatsApp is providing.
I like that this application allows me to easily manage all my social media marketing campaigns from one place with just few clicks. Also it's free! Nothing in particular about its features but as far i know there are not so many applications offering such great quality services for FREE!! This should be mentioned somewhere at least because we have tried other options before coming across this app which were costly or required additional paid service plans after using them awhile while theyβ¦
Pros
Free easy access, simple interface; very fast customer support.
Ability To Manage All Social Media Marketing Campaigns From One Place With Just Few Clicks Of The Mouse
I like that their customer support team responds quickly to any questions or requests for help. They are always willing to work with us on customizations beyond what's included in the standard package as long as it makes sense from both our perspective AND theirs! There isn't much about this plugin to dislike - we're currently using it primarily within one department at my organization but if another was looking into adding more features then this might be good fit.
Using the Chat Heads widget
Pros
Also, I like that you can use the chatheads widget to show the number of people in the room
Cons
I dislike how the chatbots can be annoying to use, but I guess that's to be expected from the chatbots in general