I like that it's easy to use and it can be accessed via mobile devices.The app is very intuitive and it offers a lot of features and tools that help users get the most out of the service. I also like that it offers a very broad range of support methods, such as chat, phone, email, ticketing, etc. I don't like that the support it offers is too limited. I would like it to have more tools.
If you're looking for a help desk software that can be accessed via mobile devices, I would recommend Abhisi.