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AccelerateCX Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Solution Consulting

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Description of AccelerateCX

a simple way for companies to assess their CX maturity and identify the gaps to make necessary improvements.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Great software for customer experience management

It's easy to use, it is very helpful in assessing our business performance so far as customer experience management. I didn't like that i hadn't used this tool before but once we got started my thoughts changed quickly. Our main problem was getting feedback from customers which had nothing to do with surveys or even traditional market research methodologies. The team behind accelerator managed to solve our problems in providing us an idea of how far we were off mark when compared to…

Pros
  • Easy interface; good user friendly design everything looks intuitive! Great way of tracking data both by salespeople (who provide valuable information)and regular people who love giving their opinion while not having enough time/skills required :)Great product wise approach too.we never feel overwhelmed after working out some numbers..it just makes
Cons
  • It is hard to say