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AcrossWay Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Implementation Services

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Description of AcrossWay

AcrossWay is developing communications service business, contact center solutions, and online shopping

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Excellent Customer Service & Communication

I like that they are always looking to improve their product. They listen closely to customer feedback so they can create better products for us! Their support staffs have been very helpful with any questions or concerns we may have had about our account. We also love how easy it has made integrating into Salesforce as well as using Google Hangouts. The only thing i dislike sometimes when working from home is not being able to see my colleagues face while in calls/meetings etc but this could be

Pros
  • Great Customer Service
  • Easy setup process, great training resources & tutorials.
  • Amazing video chat feature works wonders during meetings too :)
  • Excellent platform integration options (SalesForce)
  • Awesome onboarding experience once new accounts opened up through out entire business
Cons
  • All fine