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Advanced Computer Concepts Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Advanced Computer Concepts

ACC was established in 1982. Our goal was to provide quality computer hardware, software and services at competitive prices; we have since evolved into a full service integrator of technology products and services.

Reviews

Global ratings 3
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  • 3
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Type of review

Revainrating 5 out of 5

Great customer service & knowledge base

The best thing about AC is that it gives you great customer support even if your question seems simple or silly! They will go above & beyond for their customers by providing help with anything from troubleshooting computers/hardware issues etc.. I really can't think bad things here because they've been very helpful when needed over all my years working there (which has only just started). If this were an option before purchasing our new server - would definitely recommend them as well!! Their…

Pros
  • There service department goes out to ensure everything works properly, both initially set up then again periodically throughout life cycle; not every shop provides such attentive technical assistance.
  • The level in professionalism among employees at various levels including supervisors down through hourly paid labor who consistently meet expectations without fail
Cons
  • So-so

Revainrating 5 out of 5

Excellent service and knowledge of products

I like that they are very knowledgeable about their equipment as well customer support is always available if you need help with your systems or troubleshooting issues! Nothing yet but this has been our go-to IT department for over 30 years now so no complaints here :) We've used many other companies throughout my career (and still do) - some good others not worth much time/money spent there!! Very helpful staff who can answer most questions without having them come back several times after…

Pros
  • Also excellent service provided when needed ! A great asset we have had working along side us since 1982 until present day 2018.
Cons
  • Some difficulties

Revainrating 5 out of 5

Great Service from friendly staff !

The customer support is exceptional! They are always willing to make adjustments when you need them. Their technicians do an outstanding job fixing my computers problems. I trust that they will fix any problem as long it's not too big for their team. Give Accent some time before deciding - there may be better companies out there but so far none seem like much more than clones with different names (and sometimes worse tech workmanship). We needed help getting our network back up after several…

Pros
  • Reliable; works great.
  • Easy setup/use interface makes things simple even though technology can get complicated at times..but overall very user friendly experience without being overbearing in terms usability
Cons
  • Not the best