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AI Powered Chatbot Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of AI Powered Chatbot

Scale your customer service and sales interactions with cutting-edge AI chatbots that include pre-built integrations, contextual understanding, and smart escalation to live agents based on sentiment analysis.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Very useful and good looking app that enables connection easily

The best thing about this platform is its ability to help us connect with customers in an easy way without any technical knowledge required by them. It allows me as a manager of my team to handle all incoming calls from our clients through it. I can also send bulk messages at once via WhatsApp or other messaging apps which helps me save time too. Sometimes when someone call you are not able to hear their voice properly because there could be some background noise so sometimes we have problem…

Pros
  • Its super simple user interface
  • Very good customer service response times, even during weekends!
  • Easy sign up processNo hassle whatsoeverI don't need internet connection everytime i want use chat bot just install app open application log into account start chatting within few secs!!
Cons
  • Not available outside india
  • No support provided over phone

Revainrating 5 out of 5

Very powerful and user friendly with great customer service

I've been using this bot for about 5 months now in several different projects! It's very easy to use but still has many features which can be added upon by editing code or via an API (which is also available). If you are looking at automating some of your repetitive tasks then definitely consider it as we have used this tool extensively to do so here at Cogito Solutions Limited where our customers receive automated notifications when new support tickets are created etc - saving us loads of time

Pros
  • Very simple
  • Easy integration with various CMS platforms such Wordpress, Drupal & Magento e commerce sites.
  • Many plugins already built into Zapier integrations like Gmail / Outlook/ Slack
  • Great customer service if something goes wrong :)
Cons
  • There are nuances