I have used their services for several years now, so far they've been very good in all aspects of shipping my packages with them. They are reliable and fast at what is required to ship out items quickly from overseas (China). Their service is always prompt as well - no delay or anything like that! Nothing really comes up too often when dealing with this shipper.
There's not much you can do here other than just work together towards your goal which should be getting products shipped out withinβ¦
Pros
Great job guys !!! Keep doing more great stuffs ahead :)