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Akia Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Vertical Industry, Hospitality

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Description of Akia

Akia is a text messaging platform for hotels to communicate with guests, streamlines hotel operations and provides sms marketing for hoteliers.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

We switched our business to them and it was the BEST decision we could've made!!

I like that it's so easy (and free) of adding new modules or features. The support team can be slow at responding as well but they do have an awesome "hotline" feature where you just put in your problem/question into their chat system instead which works wonders! It also helps if there are multiple people working together because then we all see each other messages more often than not too! We started using this service after our previous provider went out of business due to lack of payment…

Pros
  • I love being able to use multiple different platforms of the software with the same account which saves me time and money
Cons
  • It can be a bit awkward sometimes when trying to use the mobile app for an admin to

Revainrating 4 out of 5

Best way ever made connecting guests

The best thing about this software is that it can be used at any place and in any country without having any problem or hassle. It also has many features which are very useful for running an efficient business. I don't have anything bad to say about akia as they provide all services of communication related things. So far everything was ok but sometimes there might be some issues like when you try to send mass messages then suddenly your phone will stop working. If someone wants to make their…

Pros
  • Easy way people communicate
  • Easier access into guests' room.
  • Saves time
  • Great customer support team!!!
Cons
  • Some times my phones freezes up while trying tp message others