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Alacrinet Consulting Services, Inc. Review

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Alacrinet Consulting Services, Inc.

Alacrinet brings a broad base of skills in IBM technologies that extend the overall Portal value proposition.

Reviews

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Type of review

Revainrating 5 out of 5

Very Professional, Knowledgeable and Helpful

We have been working with alaCrinet for about 4 years now to provide technical support at our main campus location as well an off-site office which is also located here locally within this area (Columbus Ohio). They are always professional & helpful! I would recommend them without hesitation!! Their expertise has helped us solve many issues including helping design some new features we needed but were not able or ready enough ourselves due do time constraints etc., Our help desk system was…

Pros
  • They took initiative beyond customer expectations; went above nbeyond what had already beed done by other companies doing service in same space before.
  • Eliminated lots work arounds that didn't need tk occur suchas having separate solutions running sideby sides just because two seperate sites being used simultaneously
  • Tried different means towards solving problems rather than focusing solely into price quotes.i guess i should say focused primarily there :).they tried whatever else mightbe
Cons
  • I will keep silent