Header banner
Revain logoHome Page
alstrasoft askme logo

AlstraSoft AskMe Review

2

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Online Community Management

View on AmazonView on ЯM

Description of AlstraSoft AskMe

AskMe is an expert knowledge management system that allows site owners to set up an expert advice service similar to Quora or StackOverFlow.

Reviews

Global ratings 2
  • 5
    0
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Tool For Customer Support!: AlstraSoft AskMe

I like how easy it was to get started with, and also to keep track of questions. The most helpful feature would be if you could add more than one answer at once for each question so we don't have to go back multiple times to complete our responses. Also, there should be some sort of way to save all your answers in case something happens. We use this software as a Q&A tool for customers who are looking for quick solutions for their business problems. It helps us provide quality customer support…

Pros
  • It is very easy to use and the response time is quick
Cons
  • It seems that the system cannot be accessed by any device other than a computer and desktop

Revainrating 4 out of 5

A Great Tool That Helps With Tutorials

As long as you have enough questions in your profile, this software can help you find answers from other experts within minutes! I dislike this website for its slow response time when it comes to contacting them through email / chat support, even if they are online. Try using their contact form first - which will send you directly into their ticket center where tickets receive immediate attention! This helps with getting my requests resolved quickly. The ability to create new profiles makes…

Pros
  • The ability to create new profiles is a great, and the customer support is very quick to respond
Cons
  • There should be some other form of support for my issues