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Ameridial Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Business Services Providers, Contact Center Outsourcing

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Description of Ameridial

Ameridial offers enterprise telemarketing services with fully customizable support.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Flexibility & Diversity Make Everything Work

The ability to customize our call scripts allows us to reach out to prospective customers in the most effective way possible, whether it's through a live caller or automated dialer. I love that Ameridial can be very flexible depending on what we're looking for. Our current implementation is using AMR dialers to qualify leads and then sending them back into the system via a script. This has been a great solution for us as we don't have any dedicated reps who are able to handle all of our calls…

Pros
  • The ability to customize our call scripts allows us to reach out to prospective customers in the most effective way possible, whether it's through a live caller or automated dialer
Cons
  • It would make sense for them to work together so that we could use their platform for our data

Revainrating 5 out of 5

Excellent software with excellent Service!!

I like that they have been around for years, their customer service is very good as well! The only thing i don't really enjoy about them is how long it takes to get paid after you've submitted your report. If this was fixed then everyone would love the system because of all the great features available! Customer satisfaction has greatly improved since we started using their systems. They are always there when needed which makes working easier in general. Ameridial is very professional in their…

Pros
  • Helps us reach compliance quickly
Cons
  • Mostly okay, but...