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ARCA Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Sales, Quote Management

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Description of ARCA

ARCA is an insurance quotation engine designed to allow users to quote any car, motorcycle or pick up insurance by providing three simple things: vehicle, model and post code.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Superb Customer Service With Excellent Insight

The customer service we receive when making claims is fantastic! Very quick responses from all staff members involved in our claim management process and they are always polite & friendly throughout this whole experience. There isn't much I dislike about ARCA other than it not being available in Ireland yet but that's probably more down to lack of demand rather than anything else! Make sure you read everything you can before signing up for auto insurance through them as there is some pretty…

Pros
  • Free annual car health checks
  • Great support team who answer questions quickly every time.
  • All details required at start, including full V5 documents very helpful if getting cars registered abroad or changing address/car ownership etc., without having those old papers around anymore.
  • Easy way (website)to manage new vehicles added since last policy renewal
Cons
  • Zero

Revainrating 5 out of 5

Great experience, excellent customer service

Easy navigation through all options for personal coverages (including no claims bonus), mobile app makes it easy to quickly get quotes while driving home from work! Also great when shopping around with friends as they can easily compare coverage at their own pace without having to go back into your account multiple times. I don't think there's anything that has been improved since we switched over years ago - pretty much just more bells & whistles but not many changes in terms of how our…

Pros
  • Very user friendly
  • Lotsa resources available including FAQs, interactive toolkit which is very nice.
  • Excellent search capabilities
  • Customer support was top notch throughout entire experience ! :)
Cons
  • There are disadvantages