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Arrow PSA Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
ERP, Professional Services Automation

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Description of Arrow PSA

Arrow PSA delivers a business-first approach to professional services technology. Easy-to-use, Robust Features – Arrow PSA makes the management of your business easier. Gain a better understanding of the utilization of your resources, real-time updates of your project portfolio and bird’s eye view of your organization’s profitability! Supports Every Organizational Role – Designed by professional services experts, Arrow PSA addresses every role in your organization, from subject matter experts and knowledge workers, project managers, accounting, to executive-level management. One Single, Powerful System – Simplify and unify your administrative processes with a single system for professional services automation. Arrow PSA is device and platform agnostic, and is completely native on Salesforce.

Reviews

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Type of review

Revainrating 5 out of 5

Great tool if your organization doesn

I like that it is easy for our accounting team to access information they need without having to go through my email or calendar first. It can be difficult sometimes when you are trying to reach someone in an office where there isn't much communication, but this has not been too big of problem so far with all departments we've worked closely with at ARROW! We use arrows primarily as a way to track changes/approvals throughout projects - which helps us keep up to date with what needs attention…

Pros
  • Also allows easier tracking if any questions arise along side other data provided during meetings about current issues being dealt w.as well
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Very good customer service and helpful staff

I like that they are very open with their customers, always willing answer questions or help in any way possible! They also have great resources for learning new tools/techniques as well making it easy when you're stuck between two options (or even just one option). There's some things about them which could be improved - but nothing too major really so not much dislikes here either :) Just keep an eye out if this is something your looking into doing yourself before going through someone else…

Revainrating 5 out of 5

Great product with excellent customer service

I really like the way Arrow is trying to make it easy for our account teams to manage their accounts. They are doing this with a lot of features that help us streamline our workflows, but also provide additional functionality that we need to keep up with our clients. As a new customer, I don't have too much experience with the product yet, however, the team at Arrow has been extremely helpful in answering my questions and getting me setup. The dashboard is very user friendly and makes…

Pros
  • Easy set up process; great support response time! What else can be said about such an amazing tool? It's hard NOT TO love using ARROW!!! From start all through till finish..it works!! :)
Cons
  • Good but not great