I like that it's easy to use, has great customer support as well! It also allows me quick access in case of an emergency or issue with my home automation system (such as power outage). The only con about this product so far would be having more features available at first launch - but there are many ways around such issues if you know how things work :P We have been able solve all our problems by using their expert team through email & live chat services provided via website/app itself withoutβ¦