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Bright Analytics Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Analytics, Analytics Platforms

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Description of Bright Analytics

Bright Analytics is a modern, powerful business intelligence and data visualisation platform designed for customisation. We take the time to understand our customers' needs and deliver tailored solutions that evolve and scale over time, whilst our implementation team provide support the way you want it, from live chat and Slack to on-site support. 50+ data connectors, new integrations added regularly, with ability to quickly integrate new data sources on client request. No limit on number of data sources that can be integrated for a client. Connects to third-party data sources as well as a client's existing data warehouse, whether in cloud or on-premise. Extensive range of visualisations available, from pies and donuts to multi-stacked bars and columns, drill-down tables, heat maps, geo-location maps, statement reports, selection of custom visualisations including path-analysis and gantt / timeline view, custom scorecards with configurable thresholds, configurable colour palettes; metric-level icon customisation. Bespoke service to assist clients in understanding their needs and developing custom visualisations, or new features as required. Bright Analytics is built on an enterprise-grade sharing and permissions layer: customers can create any number of groups; nest groups to create super-groups; intersection groups to bring together people who inhabit all child groups; assign specific feature access to users or groups; deny access to content for people in certain groups; assign content access level, such as view / edit / explore, to specific users or groups. Customer Support: - Out of Hours / Business Hours - Online Knowledge base - In Person / On site - Live Chat - Slack - Email - Telephone

Reviews

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Type of review

Revainrating 5 out of 5

Reviewing data is always helpful: Bright Analytics

The dashboard layout was very easy to use and navigate through without having too much training or knowledge of this product. There were times when I would click something in one part of the screen but not see an immediate change - perhaps because I needed to refresh/refresh again before seeing any changes? Maybe there's some lag between clicking something and actually seeing the results. This tool has been used by many different departments within my organization to help with various tasks…

Pros
  • so useful tools here!!! :) We love how fast everything runs compared other programs
Cons
  • None

Revainrating 4 out of 5

Great for building and managing web applications

I like how easy they made getting started with their product was by providing some ready templates (which helped me save so much development hours). The UI of many things can be improved - but this isn't something out right wrong or anything terrible about them either just not as polished/easy looking in certain areas where other BI tools are more user friendly etc.. Reporting side seems better than dashboards though there's definitely room still here too. If your thinking "what could possibly

Pros
  • Great customer support, easy implementation, and a wealth of information on data structures and methods
Cons
  • Not much really since there's always room to improve!

Revainrating 5 out of 5

Bright is a fantastic analytics tool with great support

The ability to make dashboards that are very specific to our needs. Also, the system provides many connectors to external systems such as Salesforce, which has been a huge help in pulling data together for analysis. Can't say I have any dislikes, the team at Bright is fantastic. They are always willing to go above and beyond to provide excellent customer service. If you're looking for an analytics tool with great support, look no further. Our department has been able to gather data from across

Pros
  • Great user interface
  • Ability create customised reports (and dashboard)
  • Very quick turnaround time if issues arise.
  • Connectors available
  • SFDC/Oracle ERP etc

Revainrating 5 out of 5

Quick and Easy to Analyze Website Traffic

I like how easy this software makes analyzing my website traffic! It's very intuitive with no confusing menus or features unlike other programs i've used in past years (i'm looking at YOU Google analytics!). The interface could be better explained by making tutorials available online so new users are not confused when they launch their first dashboard page - there isn't much instruction as far an what each tab/feature does once installed which can make some things quite difficult if one…

Pros
  • Very responsive team for most issues solved promptly without issue even after hours..very helpful & accommodating always ! Also nice that it logs both webmaster tools data points AND GA tracking code events simultaneously while providing complete reporting all together under 1 user login id