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Brightcom Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Digital Advertising, Publisher Ad Management

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Description of Brightcom

Brightcom is a publisher side platform whose compass proprietary technology and teams of trusted advisers across the globe turn Brightcom into an entry point for all the best the programmatic world has to offer. The company's focus on the needs of publishers allows to offer advertisers premium traffic, quality assurance and exclusive media opportunities.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Professional team, always happy with their work

We've been using brightcomm since we started up our agency in 2017 as they have helped us with both client-side (previously Adexter) advertising & DSP management - now working directly w/ them! Amazing team who are open minded about their clients' requirements whilst always coming back from work wanting more challenges / feedback etc :) Their support was never lacking during my time at adexe so it would be easy going forward if you decide that your current account people aren't enough help or…

Pros
  • They're incredibly approachable, helpful yet very professional when needed to get stuff done quickly; I felt like someone's mum but not patronisingly which is really important for me personally..They keep an eye across all platforms too making sure everything stays organised& well managed within terms
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great experience working together and great customer service

I worked with brightcomm in our acquisition process as well was their team member that built out my account during this time period- they were always very responsive via email & chat! They did not leave me hanging or wondering about what needed doing next when we had questions after being acquired by another agency/publisher (and having them onboarded). There wasn't anything negative at first glance - maybe if there would have been more training initially but overall it went smoothly once…

Pros
  • All work done promptly, quickly answered all emails
Cons
  • Some difficulties