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Bristlecone Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Supply Chain Strategy and Operations Consulting

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Description of Bristlecone

Bristlecone is a premier Supply Chain Advisory and Analytics SaaS+ firm focused on enabling digitally connected supply chains for hi-tech, CPG, retail and process industries.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very effective implementation and guidance

The best thing about bristlecones as an organization was that they understood our business needs very well! They were able to implement different solutions in line with those requirements quickly without much delay or effort from us at all (we're not tech experts!). I think it's important when you are looking into implementing any software/solution for your enterprise - make sure someone who understands what we do can guide & advise throughout this entire journey so there aren't roadblocks…

Pros
  • This is one such organisation wherein, my client felt comfortable communicating his thoughts directly while also empowering me enough by assigning project task responsibilities accordingly making things easier than expected ! Highly recommended service provider!!! A+ would recommend again! Thanks @BristlingCone
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Easy Tracking for Multiple Shippers

I like that it allows you to track your shipments very easily. It's also easy to check on your customers shipping information as well which I love! As with any software there are things we dislike about it. We've had issues with our account being closed before even reaching their support team. When this happens they don't give us an explanation or solution other than "it was not found in violation of our T&C". The customer service can be hit or miss sometimes but luckily all my questions have…

Pros
  • Very good platform used by many companies globally including USPS (US Postal Service)
Cons
  • Almost never

Revainrating 5 out of 5

Excellent customer services, quick response and friendly staff

We use it to track our inventory of products that are in transit from point A (purchaser) - B(Bristol). It's very easy/simple interface allows you get your job done quickly & effectively without having too many technical problems like crashing or being slow loading times! There were few minor issues but nothing big enough as we have seen with other software so far. Definitely worth checking out if looking at tracking an item through its life cycle within Bristol area only!! Tracking what has…

Pros
  • Allows users full control over their own data input hence they do not require any training period unlike others who may take time initially getting used how things run there way around , I think overall good experience here!!! No complaints whatsoever really :) Would recommend highly
Cons
  • Good but not great