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CallCenterHosting Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Sales, Auto Dialer

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Description of CallCenterHosting

The call center environment, today asks for innovative, robust, and intelligent solutions that can deliver the best results in a given time. The challenge in customer support environment is to deliver excellent and immediate solutions because the customers have become more intelligent as well as impatient, today. We understand the need of this time and have designed our products accordingly. Predictive Dialer is a smart outbound dialer that utilizes powerful intelligence to determine when is the opportune time to make contact and engage with a potential customer. The key features of our Predictive Dialer includes- - Predictive Dialing - Call Recording - Automatic Call Distribution - Performance Management - Call Reporting - Interactive Voice Response - Monitor/Whisper/Barge - Call Analytics Our Hosted Predictive Dialer helps strealine business operations and achieve business communication goals.

Reviews

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Type of review

Revainrating 5 out of 5

Excellent partnership for learning Odoo Implementation

I like how easy it was set up with their team! They were very responsive when setting everything out together ahead of us getting started so we could get an idea what they would do before actually starting work ourselves (which helped immensely). Their billing structure makes sense - monthly fees make perfect financial math compared to large upfront costs or ongoing expenses associated w/ other providers who charge per agent instead of fixed rates. It's great working directly wtih them rather…

Pros
  • Flexibility in pricing is nice for clients.
  • Ease at being ableto reach someone if thereis any issue alongthe way
Cons
  • Secret