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CareStack Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Health Care

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Description of CareStack

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Using their software for our dental laboratory work

I like that this platform allows me access from anywhere at anytime without having an IT department involved! It also has great functionality allowing us as dentists easy communication between each other via text messaging which helps keep everyone informed about what they need next during treatment time!! Nothing so far but we have had some issues getting things set up correctly when first using them (we are still working through those). We use carestack primarily because its very user…

Pros
  • Great system, easy to use and access remotely, great functionality and very easy to use!
Cons
  • It can be difficult to navigate to certain things when first starting out, we have had some problems getting it to work at first but we are still working through those issues

Revainrating 5 out of 5

Great experience in automating patient tracking and record keeping

The system has allowed us to streamline our workflow from start to finish which helps keep everyone organized as well as reduce errors along the way! We've also been able to cut down time spent completing forms since we have everything automated within one platform. I'd say that this program can be helpful for those who are new into dentistry but if you're already familiar with your workflows then there may not be much benefit. It allows me to track all aspects related to my patients'…

Pros
  • Automation
  • Ease in filling out paperwork (patients & staff)
  • Easy access through mobile app or desktop version.
  • Very user friendly interface
  • Ability manage multiple specialties / doctors at once without difficulty
Cons
  • Some disadvantages

Revainrating 5 out of 5

All in One Solution - Professional, effective & affordable

We were looking at several different options for office scheduler/management system as well as CRM. After researching many products out there we found that Carestack was by far our favorite product offering all 3 functions above mentioned into one platform! The ability to create groups (and allow users access only via secure login) made this so much easier than creating multiple accounts across separate applications. There are some small bugs here and there but nothing too big I can't seem to…

Pros
  • All in One web application makes using software extremely convenient compared
Cons
  • Minor Issues