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ClienTrax Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Veterinary

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Description of ClienTrax

ClienTrax provides cloud-based veterinary practice management, EMR and digital imaging solutions to fit your practice's needs with interfaces and integrational features to help you manage your practice functions.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great Customer Service and Easy Setup Process

I like that this software is so easy for me as an owner of my business because it keeps everything organized in one place! It also has great customer service available 24/7 throughout all time zones via phone or email if needed!! Not much at first but when we started using their services they helped us get things setup quickly which was very helpful since our office opened up 2 months ago. They are always willing to answer questions about anything related to clients billing etc.. We have been

Pros
  • It keeps everything organized and helps me stay organized
Cons
  • I love this software and the customer service is great but I don't dislike anything!

Revainrating 4 out of 5

Great experience overall!!: ClienTrax

They can help me handle my billing. I can track what is being done, who is doing the work, and what's coming in or moving out of my practice. If something goes wrong they will help me find what I am looking for and where I can look next. There are still things we can't look at to see if something is there or not. They have a great support team but they have limited to almost no contact with the users. Go for it! They've reduced the amount of time we spend doing back-office tasks. We also enjoy…

Pros
  • The ease factor especially when you get your own logins into clienttrax instead having an admin do everything.it makes life easier!! :)
Cons
  • Not much honestly..just wish sometimes their system crashes

Revainrating 4 out of 5

Appointment Reminder Program That Has All Features

I like that it is so easy for me to keep up with my appointments via this app! It has saved me from having to write down all of my reminders myself. The fact that I can also email or text them out makes things even easier! This software could use some more customization options though. As far as I know, there are no other benefits about this program aside from being able to easily make appointment reminder emails/texts etc through it. So if you're looking for something different than what most

Pros
  • How simple & efficient booking new patients
  • Easy tracking your patient data (scheduling info!)Easy schedulingAppointment NotificationsTexting / Email RemindingsIntegration wth GmailCalendar integrationGPS location featureGreat user interfaceVery good customer service response timesA lottoof available information included within application
Cons
  • Doesn’t integrate well into Outlook
  • Some features donot run at full capacity