The support provided by their staff is excellent. They are always there to help us, even when we need it urgently. Their products are very good, especially for our accounting needs. It's an easy product to use and has all the features we could think of as well. The only thing I would like to change is that sometimes the response time can be longer than necessary.
They have been helping me with my accounting tasks since I was working at another company. There really isn't anything bad about this