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Code Enforcement Manager Review

4

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Safety

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Description of Code Enforcement Manager

Comcates Code Enforcement Manager is nationally recognized for its user-friendly functionality, which offers staff easy access and tracking of case details, property history and nearby cases in the field. Code enforcement workers can create cases and issue notices while uploading multiple photographs all from the field via mobile devices.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Most intuitive platform for managing user access

The most important thing I like about this software it's so simple to use with no complex features that make me feel overwhelmed. It also has an excellent customer support team who are always willing/able to help out even if you're not using their product! No issues whatsoever regarding my experience working through them as they were able to solve every problem we had related to our account without any hassle or frustration at all time (which was amazing). When comparing other programs similar

Pros
  • Customer Service Team
  • Comprehensive program allowing for easy flow in reporting options, management information gathering from various sources easily accessible.
  • Detailed user guide provided upon installation which answered almost everything anyone would ask while setting up system initially including those new into work environment where previously unfamiliar terms can be described clearly enough prior usage begins
  • Greatly appreciate assistance given during start up phase.
  • Reporting tool is very intuitive providing exceptional flexibility once set
Cons
  • Nothing

Revainrating 5 out of 5

Most intuitive platform for managing user access

The most important thing I like about this software it's so simple to use with no complex features that make me feel overwhelmed. It also has an excellent customer support team who are always willing/able to help out even if you're not using their product! No issues whatsoever regarding my experience working through them as they were able to solve every problem we had related to our account without any hassle or frustration at all time (which was amazing). When comparing other programs similar…

Pros
  • Customer Service Team
  • Comprehensive program allowing for easy flow in reporting options, management information gathering from various sources easily accessible.
  • Detailed user guide provided upon installation which answered almost everything anyone would ask while setting up system initially including those new into work environment where previously unfamiliar terms can be described clearly enough prior usage begins
  • Greatly appreciate assistance given during start up phase.
  • Reporting tool is very intuitive providing exceptional flexibility once set
Cons
  • Nothing

Revainrating 5 out of 5

Great solution for tracking cases, keeping clients happy

The most important part about this software is that it has an excellent customer support team to help you anytime there's any problem. It makes managing your caseloads easier by letting you manage them through a centralized system. I don't like how slow their site loads sometimes. Sometimes when I open my browser tabs they just freeze up and i have to close out the tab or restart my computer. This happens especially if there are too many people using the website at once. Take advantage of the…

Pros
  • Fast response time upon ticket creation.
Cons
  • Good but not great

Revainrating 5 out of 5

Good system and easy enough interface, just needs tweaking

I like that it has great search features to find specific codes or addresses as well as dates/times - very helpful when dealing with long processes! The app crashes every other time you refresh so if your not careful this could cause delays at times too because there's no way (at least none i've used thus far)to keep things updated live without crashing constantly afterwards. Have been using code enforcer manager since 2018 & have found nothing wrong w/it yet but we do deal with many older…

Pros
  • Search function is easy
  • Easy interface, responsive UI
  • Has all necessary tools needed in one place including photo uploads from mobile devices
Cons
  • Nothing