Header banner
Revain logoHome Page
competella contact center workforce logo

Competella Contact Center Workforce Review

1

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

View on AmazonView on ЯM

Description of Competella Contact Center Workforce

Competella Contact Center Workgroup is a mid-range Contact Center used by companies who want features and functions beyond the level of Skype for Business Response Group Service.

Reviews

Global ratings 1
  • 5
    1
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Solution for Call Center Teams & Individual Employees

The best thing about this system was that it provided all our employees with access to their respective work stations from anywhere in town or outside! No more waiting around, especially when you're stuck at home due its quarantine rules imposed upon us during Covid 19's time frame lockdown across most states here locally as well worldwide!! It also helped me be able manage my daily workload using multiple screens while still maintaining productivity levels throughout an entire team within one…

Pros
  • Easy accessibility for anyone located far away.
  • Great customer service
  • Ability not only track calls but monitor your own progress through various tabs via dashboard view which is great if working remotely like myself since I don't have regular office hours anymore either!!!
Cons
  • Almost never