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Computer Service Partners, Inc. Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Computer Service Partners, Inc.

CSP delivers customized IT services and solutions to solve unique business problems

Reviews

Global ratings 3
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    3
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Professional and Knowledgable staff to assist

They are very professional in their job! Not only do they have great customer service but also know how important it is for us as clients that everything be right about our computer systems so we can continue with work without any issues or interruptions at all times of day/night etc.. This has been my experience using them since I started working here more than 10 years ago now!! Nothing really comes across when you use this Company other then professionalism. If your looking into getting…

Pros
  • Great Customer Oriented
  • Very knowledgeable / experienced group to represent.
  • Professional appearance & demeanor
  • Always available even late hours especially holidays

Revainrating 5 out of 5

Great Customer Service and Training along w

I like that they provide great customer service with excellent training for their employees! Sometimes there are some issues when you have more than one employee in your account but overall it's been good so far. Their support is really awesome too!! There aren't any specific things about them at this time; however if my previous employer had not left all of our accounts open we would've lost access because now everything has changed over from an email-based system into another desktop…

Pros
  • Training courses both internal &amp external.
  • Great techs who can troubleshoot problems without having to make calls or wait hours upon calling other providers suchas IBM Business Partner Network / Trend Micro Enterprise Security Services Group
Cons
  • All fine

Revainrating 5 out of 5

Very Pleased With Our Decision To Work

Computer Service Partners has been great to work with. They have been proactive with us and have been quick to respond to any questions we have had. They are not pushy and we feel their service is fair and reasonable. We have been very pleased with Computer Service Partners. Computer Service Partners has been fantastic. They are incredibly knowledgeable and have been great to work with. They have never failed to deliver on what they've promised and have been great to work with. The support…

Pros
  • I like that there were people available 24 hours 7 days per week as well.We needed some things fixed right away but couldnt reach them during standard office business so this allowed me time over my vacation period
Cons
  • Good but not great