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CWPS, Inc. Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Managed IT Services

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Description of CWPS, Inc.

CWPS is one of Washington, DC's leading IT managed services provider supporting commercial enterprises and the Federal Government. Specialize in supporting full-service telephony, collaboration, storage, virtualization and cloud solutions. We provide on-going, managed support services for all the solutions we design and deploy.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Products, Excellent Service & Support

Our customer service reps are very knowledgeable about our products as well as other vendors they work with to ensure seamless integration among different platforms. The price point makes it accessible across many industries allowing us great flexibility. There isn't much I dislike at this time but there could always be room improvement if needed! Highly recommend working with them for your needs. Managed call center that provides excellent voice quality while solving business problems related…

Pros
  • Very responsive personnel who resolve all technical concerns promptly
Cons
  • Zero

Revainrating 5 out of 5

Excellent benefits including medical, dental & vision

I like that they have so much experience with this platform because it allows us to focus more time working internally rather than figuring out how things work. It has made our life easier by having everything set up correctly from day 1 which makes onboarding new hires quick as well! The only thing about cwps i dislike personally are their customer service reps who will tell you what your options/choices really are without giving any real explanation or justification behind them. Instead just…

Pros
  • Easy navigation system using mobile app versus desktop version gives user better accessibility.
Cons
  • Almost everything is ok