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Datacenter.eu Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IT Infrastructure, Infrastructure as a Service (IaaS)

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Description of Datacenter.eu

Datacenter.eu offers colocation, connectivity and other managed services.

Reviews

Global ratings 6
  • 5
    4
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great customer care staff! Very affordable pricing

The team at datacenter is very helpful in solving any problems that might arise. They are always willing to help out. I have never had an issue with them. I wish they offered more managed network service options. Bandwidth and speed of Internet. Their colo is very well located for my business needs. The prices are very reasonable for the services provided. You can't go wrong with this company. I highly recommend them if you need a colo provider. We needed space to house our servers, as we were…

Pros
  • They understand the needs of the customer and their business and they do everything they can to meet the needs of the customer
Cons
  • I wish I had the opportunity to work with them for longer than I have so far

Revainrating 5 out of 5

Excellent customer services paired perfectly

The support team is great! They are very responsive to our needs and always seem eager to help us out as much as possible when we have questions or concerns about their service. I love that they offer multiple connections for business users/networks so it's not just one type of connection per location. It can get confusing with all these different types of connections but overall it's really convenient being able to use more than 1 port from my router. We've been using them since 2013 and…

Pros
  • Great product offering lots options available (DSL routers) if needed too which helps keep costs down while maintaining high quality internet speeds & reliability without having excessive equipment around your home needing maintenance every now again like previous providers used here before switching over.
Cons
  • It is hard to say

Revainrating 5 out of 5

Great experience working directly wth these guys

They're great at what they do - fast response time in getting quotes & invoices for our datacenters/colo space (which we use to house servers). The price is reasonable considering their level of service. Easy access from anywhere via VPN or public IP addresses when connected through remote desktop software (like Teamviewer), which makes it easy to troubleshoot if needed. We have been very happy with them so far! Nothing I can think of offhand that would be bad about this provider. Just get all…

Pros
  • Quick turnaround, knowledgeable staff both remotely available AND over email while not necessary present within office hours; quick reply times even during peak busy periods / weekends
Cons
  • Some cons

Revainrating 5 out of 5

Very professional staff who respond quickly

I had worked with them for years in different capacities so they are very familiar to me as both an employee and customer. They have always been responsive when we've called or emailed about something that doesn't fit within their scope of work (as far as they know). We were never able to find anything that didn't meet our expectations at this time, but if there was a problem down the road it would be great to be able resolve it more efficiently than what is normally done without having to…

Pros
  • no searching around necessary..it comes up almost immediately upon entering desired

Revainrating 4 out of 5

Excellent Datacenter Service Providers

The service is very good, the staff is great and they have been helpful all along. I am happy with everything about them. Nothing in particular. They do what they say and are professional at it. I would recommend this company to anyone looking for a datacenter provider. I am currently using their services for my business. I am not sure if I can give any specific recommendation but they have been great so far. If you need a reliable datacenter provider, look no further. I am satisfied with the…

Pros
  • Reliable
  • Professional
  • Trustworthy
Cons
  • Can't think anything

Revainrating 5 out of 5

Excellent Customer Service/ Communication & Products

The team at Data Center has been extremely courteous in all our dealings so far. Not only do they have great products but also fantastic customer service! It was important to us that we had direct contact with them regarding any questions or requests. We didn't want someone who was "off hand" by working for an IT company and having dealt directly via email alone as well as speaking once when I contacted support about purchasing servers. This is something which can be solved via phone if needed…

Pros
  • Always quick response from techs whenever assistance necessary even remote desktop sessions where need arises due technical issues being experienced during downtime windows
Cons
  • Good but not great