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DataWatch911 Review

3

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Safety

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Description of DataWatch911

DataWatch911 is a comprehensive 911 system management solution that provides real-time Emergency Medical System (EMS) analytics, reports and actionable insights into resource performance, incident response and Computer Aided Dispatch (CAD) system performance.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 5 out of 5

Best Software For Dispatch Center Management

The best part of this program for me was being able to see what my dispatchers were doing so I could give them direction when they needed it most! Also if you are in an area where there aren't any other programs like this then definitely go with data watch because its great at keeping track of everything your dispatch center needs to do every day from start to finish. It wasn’t anything bad but just be prepared for some training before getting started as well as having someone who knows how to

Pros
  • This product will help improve productivity & efficiency through better monitoring capabilities
Cons
  • Good but not great

Revainrating 5 out of 5

Excellent Software For Monitoring Your Dispatch Center

The ability to monitor our 9-1-1 center and dispatch. This is the best we've had with our agency. I would definitely recommend the product to anyone that is looking to monitor a 9-1-1 center or dispatch center. Not much to complain about. Everything works as expected. Nothing in particular. I would definitely say that the user interface can be made simple to use. Make sure you know the software capabilities that you need. This is a good product for any size company. Monitor and maintain a…

Pros
  • Easy way log everything from dispatchers computer into their laptop.Great customer support if something goes wrong..Works well even during power outages...Datawatch 911 provides all information needed..Provides real time data at no cost...There was little training required because there were plenty resources available online which provided step by steps instructions how each feature worked
Cons
  • Some difficulties

Revainrating 5 out of 5

Excellent Software For Monitoring Your Dispatch Center

The ability to monitor our 9-1-1 center and dispatch. This is the best we've had with our agency. I would definitely recommend the product to anyone that is looking to monitor a 9-1-1 center or dispatch center. Not much to complain about. Everything works as expected. Nothing in particular. I would definitely say that the user interface can be made simple to use. Make sure you know the software capabilities that you need. This is a good product for any size company. Monitor and maintain a…

Pros
  • Easy way log everything from dispatchers computer into their laptop.Great customer support if something goes wrong..Works well even during power outages...Datawatch 911 provides all information needed..Provides real time data at no cost...There was little training required because there were plenty resources available online which provided step by steps instructions how each feature worked
Cons
  • Some difficulties