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DP Solutions, Inc. Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of DP Solutions, Inc.

Managed services, technology strategy, VoIP solutions and award-winning Dealership Management Software. Serving clients in East Texas and around the world.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent provider and Customer Service

I enjoy working with Danny at DPsolutions as he is very professional! He's been my contact for over 7 years now & has always helped me when needed it most!! The only thing that can be improved would have to come from myself because there isn't anything else out of their control but they do give fantastic customer service. They are helping us build our business by providing many great features which include being able track all calls, reports etc., allowing you access remotely through your…

Pros
  • Their ability 2 provide so much information about what callers want.to know how long each caller was spent talking along side any notes made in regards too this
  • Also knowing exactly where people called coming form such an ease.They were really responsive whenever i had questions / issues going into them..also having remote viewing capabilities via smartphone makes
Cons
  • Minor Issues

The customer service department is very friendly when working with them to resolve issues they have had since switching over from their former provider of phone systems/voip for business purposes that were not managed via cloud phone system. They are constantly improving this product to make it better than other similar products out there. If you really want an all inclusive solution then go ahead but if your looking at going into another providers territory or just prefer one specific thing…

Pros
  • This feature alone would be enough reason why people should consider using dp solutions services along side google hangout's built in calling features because these two together provide amazing results especially during mass communication
Cons
  • Not the best