I like how easy it was set up, but also dislike its ease of use once you get used too! It's great when we have people who need access from different locations or time zones - especially during events/conferences where there may be many attendees needing remote work at times throughout our day together (we're hosting one this year).
The reporting can sometimes feel clunky as well if not familiarized properly wth some functions; however those features do improve over longer periods so worthβ¦