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EasyVista Self Help Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of EasyVista Self Help

EasyVista Self Help is a powerful self-service platform that enables you to easily create, deliver, and measure guided knowledge flows that empower employees, customers, and staff to get the answers they need easily, without contacting the service desk or customer service. Going beyond traditional knowledge base articles, EasyVista Self Help enables your organization to create an interactive knowledge experience that is dynamic and contextualized to a given user’s needs, which allows users to interact with knowledge the same way they would interact with a human – with a conversational approach – enabling a more engaging experience for the user.

Reviews

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Type of review

Revainrating 5 out of 5

Great tool for sharing training videos with team members.

I like that I can send a link to a video to a colleague and they can view it instantly. I also like the fact that I can send a link to a video to a colleague and they can view it instantly. The only thing I dislike is that I cannot find a way to have a video play in the background while I am working. I would highly recommend this to anyone who needs to give their team access to training videos. We are using this to give our team access to training videos. The videos are accessible from anywhere

Pros
  • What i really enjoy about easy vista self help website, its simplicity as well how user friendly.I use easivis for teaching my colleagues online tutorials ,it’s very simple yet effective.Easy Vista make work easier with great ease!Its so much enjoyable when we need something done easily then Easvis works best !!!its amazing software.i love them because all
Cons
  • Almost never