The best part is that it can be used for both internal use as well as with external partners. I am able to track my customer's journey with ease. It also helps in making sure that we are not missing any potential opportunities. There are some minor issues like loading time which needs to be improved.
We have been using this software for about a year now and haven't faced any major issues. Our sales team has benefited greatly from this software. I love that it's easy to use, has great reporting