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Efficient Era Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Commerce, E-Commerce Software

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Description of Efficient Era

Efficient Era is an all-in-one software platform designed by sellers for sellers, to save you time and money. Here is a brief description of what you can do with our various tools. • PPC Management With our PPC Manager, you can manage all of your campaigns in one central location. Not only that, but our tool will make recommendations for ways to improve your campaigns based off your current ad data. • Email Automation Send automatic feedback requests after your orders are delivered. • Buy Box and Listing Hijack Alerts We alert you within hours of new changes made to your product listings. This includes buy box changes and listing hijacks. • Review Management Be able to view all of your product reviews in one central location. We’ll alert you for any new reviews or feedback that comes in. • Profits and Orders Analytics Our software comes with reports that help you track orders, sales, and profits. Using our graphs and lists, you’ll be able to identify trends and spot problems immediately.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent Customer Service Team: Efficient Era

The customer service team was excellent! They were always available whenever I needed them even when they didn't have any answers in their knowledge base or support articles. It's great that as soon as we had issues it would be addressed within 24 hours, even if someone else did not know how to fix something but I feel like this has happened very rarely at least so far. That being said there are some bugs here and there which cause errors from time to time (such as missing data fields) however…

Pros
  • Support ticket system
  • Easy contact information for most major departments/people involved with internal operations.
  • Very few glitches since first day usage everything is pretty smooth compared other services i've used before
  • Good UI design
Cons
  • Lackluster documentation
  • Takes awhile until anyone responds