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Elcom Platform Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Content Management, Web Content Management

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Description of Elcom Platform

Elcom partners with medium to large organisations to deliver intelligent and personalised website, intranet, portal, digital workplace, form and workflow, eLearning and mobile app solutions to over 1 million end users. Elcom's Digital Experience Platform provides you with ability to manage multiple sites all on a single instance – saving on costs, administration time and improving performance. In 2021, industry consultants ClearBox Consulting awarded Elcom with Intranet 'Choice for Value' for offering a mature and capable product at a competitive price. With over 100 out of the box features and modules, the ability to integrate with your technology stack, as well as a full in-house team of project managers, designers, developers and trainers to guide you during and beyond deployment, you can count on Elcom to continue meeting your needs, now and in the future. Using Elcom makes it easy for you to connect, engage and support your audience, as well as to effectively and efficiently achieve key outcomes across all channels, on any device anywhere in the world.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Good experience with Elcommerce and excellent customer service

We are using elcocommerce for our ERP business partner as an extension of their system (they have been able use it since 2016). The support we receive from them is very good - they respond promptly when there's any issue or question that comes up in relation to this module! I believe if you're looking at something like ELCOMECOMERCE then your requirement should be more specific about what exactly YOU want/need out of such product? If its just general purpose CRM solution, go through some other…

Pros
  • Fast delivery times with timely responses; great customer service experience.Fast learning curve..good features provided..Ease integration into existing infrastructure without additional cost involved while integrating ecommerce website...Good feature set...great customization capability
Cons
  • Nothing here

Revainrating 4 out of 5

Great Customer Management Solution: Elcom Platform

The Elcom platform is easy to use. It's a great way to organize and manage all of your customer information in one place. It's a great tool for all of your customer communication needs. I would like to see a few more features added to the platform. I would also like to see the ability to have more custom fields added to the forms. If you are looking for a great way to organize and manage all of your customer information in one place, Elcom is the way to go. Elcom has helped us organize and…

Pros
  • It's a great way to organize and manage all of your customer information in one place
Cons
  • I would also like to see the ability to have more custom fields added to the forms

The most impressive thing about this tool is its ease of use which makes it possible for any beginner user or novice developer as well to build quality web applications without using much programming skills (just drag & drop).The UI can be improved by adding more features but considering that I have not encountered anything so far which could disappoint me in terms of functionality/stability etc., there are no major issues. If you need an all-in one solution then just go ahead! We've been able…

Revainrating 5 out of 5

Great Content Management System and more...

The platform is very flexible in terms of customizing your own modules or adding new ones from other vendors as well! It has been easy for our team at work who are not web designers nor developers but just want their site up quickly so they can get back into working hard towards reaching business goals - it's done that easily thanks to this great toolkit!! Nothing really comes across when using elCom platforms- I have found them all useful though especially during my first year where we were…

Pros
  • Flexibility with regards updating existing templates, themes & page layouts along side additional features such add ons through plugins ecommerce solutions integration services..and more.(I'm sure there must me many others)
  • Great support service too :)It helps you understand what options best fit specific types / requirements within CMS needs without
Cons
  • Zero