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encoway CPQ Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Sales, Quote Management

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Description of encoway CPQ

QuoteAssistant is a product configurator software that is the standard solution for product configuration, pricing and quote generation. It sets new standards in the market for CPQ systems (Configure, Price, Quote). The software supports all processes for direct and indirect sales, from the webshop to preparing quotations.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Easy to use, quick turnaround time and great customer service!!

I like how easy it was for our staff members who are not very computer savvy or trained users of this program at first but they became more proficient with time! We have been able use EWC's services by creating proposals & quotes quickly as well has easily tracking them through their system which helps us keep track of what needs submitted when so we can then get back too those customers sooner if needed without delay. Not much dislike about anything i would say just maybe sometimes you need an

Pros
  • The tools make things faster (no matter where)and efficient while being cost effective all within reach ! Allows me ease working between multiple departments from across country lines.
  • This software will allow my business grow exponentially because every product sold requires one quote
  • Every person uses different computers thus making accessibility difficult

Revainrating 5 out of 5

Great company with quick customer service!

I like how easy it was setup with our system as well their customer service has been great! We have had some issues but they are working through them quickly!! They do not offer much customization options so if you need something specific there may be an issue here or maybe just more expensive than we want/need? Pricing of products can sometimes seem off which makes me question my own calculations when comparing prices between companies - however this could also mean other factors such us…

Pros
  • The layout is user friendly
  • Help documents available in PDF form online for reference purposes rather then printed copies at site that become out dated very quick compared to what’s used today.
  • Easy implementation into existing program, no disruption required; everything works seamlessly from day 1.
  • It took about one month max before seeing returns starting rolling back due too
Cons
  • It is hard to say