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eWord Transcription Services Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Health Services

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Description of eWord Transcription Services

Transcribing audio/video for attorneys and insurance companies as well as the medical field. We provide quick 8-24 hour turnaround with a 99% accuracy rate.

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Terrible experience and constant problems

I've used their transcription services several times over the years, but currently have not worked directly on any projects since they changed management in 2014 or so (I think). The service has been terrible from day one; there's always some mishap that causes delays - even when you get an accurate transcript within 24 hours of your request! This is NOT good business practice anymore than it was bad before. If they could improve customer satisfaction at least to where we actually receive our…

Pros
  • I did get pretty good service for a few years; I really liked their service for a number of years
Cons
  • Poor service and I don't mean the quality, but the timeliness of the transcription service

Revainrating 5 out of 5

Excellent Service and Professionalism

They are extremely professional, friendly, knowledgeable about their product & process! I have used them 3 times now to transcribe my court cases that require transcription services from video or hearing transcripts. Their price is very reasonable compared to other competitors in this market space. There's nothing they could've done better than what we had already discussed during our initial call (transcripts of videos). The only thing would be if there was an option where you can pay via…

Pros
  • Service
  • Professionalism/Knowledgeable staff members
  • Quick response with questions; fast turnaround for work submitted.
  • Good pricing vs others like LexTranscript
Cons
  • It is hard to say

Revainrating 5 out of 5

Easy-to Use Transcription Software: eWord Transcription Services

I have used this service before, my last employer was looking to hire someone like me that has experience in transcription services but not all of us had prior training - so they hired somebody less qualified than myself or one who didn't know enough about transcriptionservices business either way it left an awkward situation because we can do things better by ourselves at least when compared too others out there! I like that it is easy to use, accurate and fast. It also has many different…

Pros
  • Fast loading.
  • Easy access
  • Good choice
Cons
  • Some cons

It's easy to use, it records very clearly so I don't have any problems when listening back in my head over time or having multiple people transcribe at once which is great because this way we can get more done quickly since there are no delays! The only thing that could be improved would just being able add another page of transcript per session but all things considered they did what was promised & delivered fast! This service has helped me tremendously by taking pressure off myself while also