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FacilityONE Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
ERP, Asset Management

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Description of FacilityONE

Facility maintenance management software.

Reviews

Global ratings 3
  • 5
    3
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great software and customer service

The best thing about this program is that it allows me to see all of my facilities in one place, which makes scheduling much easier! I can also print out reports for each facility very easily as well!! It was difficult at first because you don't have access immediately when something happens with your account but once we got everything figured our way around things were great. We are able now schedule employees quicker than before since they're not having issues finding their jobs or figuring…

Pros
  • Easy interface
  • Lots Of features available.
  • Not too expensive compared other options like WorkplaceIQ/Workforce Management Software (WFM)
  • Easily accessible information if needed quickly through any internet browser without installation required so no need software download anymore just use an Internet connection anywhere anytime ! :)
Cons
  • Almost never

Revainrating 5 out of 5

Great solution - could definitely improve its response time

I like that it is easy to use, has many features for scheduling and tracking work orders as well as reporting. The customer support can be hit or miss at times. It's not always clear what they are asking you to do when responding back to your question/request. Sometimes there will be weeks where we have no activity in our system until someone responds with an update. This makes it difficult to know if something was submitted but never responded to and why. We've used this product since 2013 so…

Pros
  • Overall great tool!
Cons
  • All fine

Revainrating 5 out of 5

FacilityONE - A solid CRM and Business Management Software

I like that it is very customizable, with many features to choose from depending upon your specific needs as either an owner or employee of this business/company in regards too its functionality! It's not really anything i dislike about facilityone but rather my understanding how far behind some other competitors are when using their products & services (not all). With so much competition within our industry we must be constantly evolving ourselves for both internal growth opportunities AND…

Pros
  • Very similar concept found throughout various industries worldwide.and no doubt will continue growing even further along side these types businesses moving forward especially now due simply being online accessible via computer devices globally!!! Even though sometimes outdated technology has caused delay between current capabilities compared against others around us
Cons
  • Secret