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Fiducia Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
HR, Multi-Country Payroll

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Description of Fiducia

Fiducia Global Solutions works with well-known technological partners to maintain your payroll services and Human Resource requirements. Together, we fulfill your corporate needs.

Reviews

Global ratings 4
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  • 3
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Type of review

Revainrating 4 out of 5

Fiducia - Hire is as easy as 1, 2, 3

The best thing about fiducia is that they are always there for you when you need them most. I have been working at a small firm and needed to hire another employee quickly but fiducia was able to get my HR department to approve it right away! They were very helpful and flexible in accommodating my request for a different time. It's very easy to use their system and also to customize everything you need. Sometimes I wish I could change things around or add more features, but this isn't a big…

Pros
  • Easy access
  • Ability customizing options
  • Flexible hours with employees can work from home as long if necessary.
  • Great support staff quick response times & great customer service reps who truly care!!
Cons
  • Nothing really comes immediately come up sometimes i would just prefer an easier process

Revainrating 5 out of 5

easy to use with quick payments: Fiducia

I like that this software is easy for our staff to use because it has all of their necessary forms in one place! The only thing about fiducias system was how long its taking us to get paid sometimes up until now when i have been using them since january they are paying quicker than ever before but still takes time at times so keep working hard!! They will make sure you learn everything there needed too know once u start doing business here trust me if ur looking into other companies then go…

Pros
  • Great customer relations team support..dedicated account managers..responsive payroll administration specialists...available 24 hrs / 7 days per week...accounting services including year end closing....insightful analytics dashboard reporting
Cons
  • Zero

Revainrating 4 out of 5

Fiducia - A great partner during this time

Fiducia allows us to stay on top of payroll and benefits administration without having to rely on outside vendors. They have a vast knowledge base to help you with any issues you might have. The system is intuitive and easy to use. We have been able to keep track of all our employees and their payroll information with ease. There is nothing that I dislike about Fiducia. If you are looking for a payroll and HR solution, Fiducia is the way to go. Fiducia has helped us get through the COVID-19…

Pros
  • Easy access
  • Friendly support staff when needed
  • Ease at which we can navigate within my account as well.
  • Updates available easily accessible online if there's something new or important released by fiducial (like updates)
Cons
  • Sometimes it takes longer than expected before an update gets implemented.
  • Not very helpful/informative error messages sometimes
  • For example some errors could be more descriptive & less vague..&nbsp

Revainrating 5 out of 5

Great customer service and quick responses

The best thing about fiducias is that they are willing to give you all of their resources in order for them to be able to find solutions if needed. They can also refer me to other companies as well when I need help or advice from others who have had similar issues before by using LinkedIn. There's nothing bad i dislike because there isn't anything that bothers me at this time but maybe some day something will come up which would make it difficult for us to solve so having those options…

Pros
  • Everything, honestly its perfect we should try get more people involved with our team
Cons
  • Some difficulties