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Five Degrees Matrix Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Financial Services

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Description of Five Degrees Matrix

Matrix is the next generation digital core banking platform using state of the art technology to offer functionalities that any modern financial services operation needs independent of their client segments, products and services.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

A great Customer Service Software - especially useful during COVID

I like how easy it was for us as customers to use this software. It's reliable, secure, can be used in-house or outsourced, and has many functions to meet our customer service requirements with ease. The main disadvantage we faced while working through one of its versions (about 7 years ago) is that it lacked stability. There were times when there would be data loss, crashes at high volume usage, etc., so as an organization, we had to have multiple backups available just to ensure continuity of

Pros
  • Its flexibility; allowing users freedom within each account by being able to create new user groups/roles easily instead of needing extra helpers who know exactly what needs done before hand thus making everyone more efficient & productive throughout your entire process chain.It allows you not only keep track of client feedbacks via surveys / polls ,but even gives realtime update notifications upon completion.You get complete
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Very User Friendly Database and Great Customer Service

The ease at which I can search for my clients in this database makes it very user friendly! It's not super intuitive though - you have to know where/how your data will be stored before adding them into matrix with all available options (ie; location). This could probably make some learning curve easier if someone new were trying out these types of databases first time around as they are able to see what works best vs other features. We use five degrees primarily because we need something easy…

Pros
  • Great resource tool
  • Quick, accurate results that cover most bases.
  • Data is easily accessible through their API without having access code provided back here locally within SF office building..just plug n play once setup properly w front end client software application installed..a good thing :)
Cons
  • There doesn’t appear any major downsides currently however would like more robust analytics reporting capabilities suchas customizable dashboard views similar

Revainrating 4 out of 5

Quick and easiest way to build apps using simple drag & drop mechanism

The best part about this software development toolkit was its user-friendly interface which made it easy for me as an individual developer who does not have formal training in programming languages like Java or C++ etc.,to develop my own applications with ease without needing much expertise from other developers/programmers around! I would recommend anyone looking out there for such tools because they are very cost effective too!! It's good if you want your application developed by experts but…

Pros
  • Easy to use, intuitive UI.
  • User friendly environment
  • No coding knowledge required just drag n drop functionality makes life easier :)
Cons
  • Some time lagging between different nodes due o network latency