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Foko Retail Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Commerce, Retail Software

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Description of Foko Retail

One platform for all frontline team communications and tasks. Foko Retail is the mobile-first communication and task management software used by retailers and brands for retail operations, visual merchandising and marketing, internal communications, store audits and surveys, document management, and more. With native apps for Android, iOS, and Web, you can take Foko Retail anywhere, whether it’s on a mobile device or tablet in-store, or desktop at HQ. To learn more, visit fokoretail.com.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Easy To Use and Flexible With Training

I love how easy it is to use, both in its web version as well an app! It's also very user friendly if you're new at this business (or even someone who has been around awhile). The customer service support can be hit or miss sometimes but they are always willing/able help with any questions we have during our training process of using their software system - which makes us feel like clients first priority instead being just another number when trying out different programs from other companies…

Pros
  • Also provides great information regarding pricing trends throughout time period such info helps me plan better future purchases..Great Customer Service Support too :)
Cons
  • Sometimes

Revainrating 4 out of 5

Great customer engagement tool for contact centre agents

I like how it is easy to use, has an intuitive interface that allows one-touch response with customers in our contact center! The app also syncs well across devices (phone or tablet) so we can easily access customer data at any time from wherever they are located - whether thats home or travelling overseas/on holiday etc. It would be great if you could have multiple users within your organization using different accounts but this function doesnt currently exist as far i know! However its been…

Pros
  • Very user friendly once installed; simple process requiring no previous experience required which makes installation fast &
Cons
  • Not having multi sign up option available