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Footmarks Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Commerce, Retail Software

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Description of Footmarks

Footmarks helps the worlds largest CPG brands gain unprecedented visibility into their retail execution and compliance rates. From facilities and warehouses all the way to the retail floor, Footmarks provides actionable data to increase execution rates, increase sales, and reduce waste.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great option to keep all software under one roof

I really like that we were able use our existing system so it wasn't an entirely new process for us! The customer service is great as well - always available via email or phone when needed which makes things easier in cases where you need help with something specific (e-mail support). Our account manager has been incredibly helpful throughout this whole transition period of being fully integrated within Salesforce CRM vs using external tools such as Navicat/NetSuite etc.. There are some…

Pros
  • Easy to setup, no downtime
  • Very intuitive user interface.
  • Great Customer Service team & Account Manager
Cons
  • There are nuances

Revainrating 5 out of 5

Great customer service and attentiveness to details

The team has been very supportive of our needs from day one! They are available at every step along with answering questions in real time whenever needed or just general communication about how things work (or don't). Honestly I can say that they have not done anything wrong - everything is as it should be for us right now but we know this will change over-time so being able do adapt quickly when changes occur makes sure you're always ahead if those ever happen!! Nothing specific since its…

Pros
  • Their ability to understand what works best given each client's unique situation
  • Very responsive customer service
  • Great sense around quality assurance process, both internally within their own processes + externally during external audits
Cons
  • Some disadvantages