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Frankli Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, Objectives and Key Results (OKR)

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Description of Frankli

Find what works faster. Unfiltered feedback. Unbiased data. Unbelievably helpful insights for growing high-performance cultures. Frankli, the all-in-one performance-enhancing platform for companies that care about people. We provide the tools, insights, and education (with minimal effort from our customers) so the barrier to finding what works for individuals, teams, and the business is lowered dramatically Our mission is to equip businesses with the tools they need to find what works faster. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses find what’s working for them & their people?"

Reviews

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Type of review

Revainrating 5 out of 5

Amazing Software for All Your Contact Management Needs

The platform is easy to use, with all of your contacts in one place! I love that it pulls directly from Salesforce so you can track everything together through our CRM system as well. So far we've had no issues using this software but if there are any questions or concerns please let us know right away because they're quick at getting back to me when something does come up - which makes sense since their team has been working closely w/ ours throughout development & implementation process :) We

Pros
  • Everything works great
  • Support Team Is Great& Helpful With Any Inquiries That May Occur Along Time Frame Of Implementation Process For Us Or They Respond Quickly To All My Questions As Needed.
  • EasyTo Use Interface And PlatformIs Very Smooth
  • Running

Revainrating 5 out of 5

Very good for quick customer satisfaction

I like that it is easy to use, you can create your own surveys in several languages (Spanish, English, French). It's also very flexible with different types of questions (open ended or multiple choice) and even if there are more than one answer they give you all options so you don't have to guess which option was chosen by them. The only thing I dislike about this tool is that sometimes when it refreshes after filling out a survey it doesn't save it until you go back to it again, but other than

Pros
  • Also great way to track overall satisfaction rates among employees as well allowing us insight into areas where improvements could be made throughout departments across each divisional group inside entire enterprise structure while remaining completely
Cons
  • Zero

Revainrating 5 out of 5

Awesome tool for improving workplace culture and engagement

The ability to receive anonymous, honest comments from employees about their work environment is great! It's also easy enough that I can send out an email with questions or concerns in order not only get employee input but have them feel like they're part of something bigger than themselves (as opposed to being singled out by HR). Honestly it could use some more features - there are times when you'd really love just having one place where everyone has access so we don't all need separate login…

Pros
  • Easy interface
  • Great feature set for both staff management & customer facing feedback moderation.
  • Able keep track anonymously vs forcing users into giving up personal info such ys names / photos
  • Free service provided through SifterWorks
Cons
  • I will keep silent