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Freshline Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Food

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Description of Freshline

Freshline's eCommerce and Fulfilment software is the best choice for suppliers selling perishable foods direct to consumer. For the first time, suppliers can sell their food products direct to consumers while accounting for catch-weight, multiple modes of delivery & pickup and for unique business rules that apply in the perishable foods industry.

Reviews

Global ratings 4
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Freshline is simply amazing, and their staff even better

The customer service was excellent from start - finish! Very knowledgeable people who are able (and willing)to help you with any questions or needs/concerns regarding your account at anytime day / night during normal office hours if needed!! They really do care about our success as we take great pride being an official partner within freshlines system. We have absolutely no complaints whatsoever. ! Nothing!! This has been by far one THE BEST experience I've had working wth ANYONE related…

Pros
  • It doesn;t matter where u're located locally anywhere around america there can be always
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Ease and flexibility for business: Freshline

I love being able to have my own website with custom domains which are not only easy but also look good! It was hard at first figuring out how everything worked - especially if you're used to other platforms like Shopify where it takes less than 20 minutes to get set up. But once we figured things out, this platform really is incredible; there isn't anything they don't offer (including web hosting!) The customer service has been great too - nothing ever seems overly complicated or confusing…

Pros
  • Also their support team always answers questions promptly in an extremely timely manner
Cons
  • Minor Issues

Revainrating 5 out of 5

Fresh Line is great software if used correctly

The fresh line has given us more control over our inventory levels which allows us to better plan ahead. It also gives us visibility into what we have available at any point in time so that I am able to make decisions about how much product to order next without having to wait until it arrives from another warehouse. We are still working out some kinks but overall I would say this program works well. None yet! There seems like there could be a lot of room for improvement with regards to…

Pros
  • Great tool if needing real time updates or accurate forecasting/tracking capability
Cons
  • Not the best

Revainrating 5 out of 5

Great platform & great support: Freshline

The ability to create different shipping options at once - we have many customers who want same day/next morning deliveies but also need more flexibility than just "same day". And it makes sense too as they know exactly where they are with their orders! Also, being able to print labels from the app means less work going into production by hand. It does take some time getting used to having everything online (especially if you're not tech savvy). Sometimes when trying to upload documents…

Pros
  • Being fully digital; easy access via phone or computer
  • Shipped directly through Amazon's fulfillment centers in US instead.
  • Free return mailers & packaging provided automatically along w postage backtracking
Cons
  • Secret