I like that it gives us an easy way of getting people signed up for health insurance plans without all those annoying calls from agents trying sell me stuff! It is not perfect but we are still using them so they have some work ahead if they want my business too ;) Great product though!! Make sure you get everything in writing before your contract begins or make certain there aren't any hidden fees included when signing paperwork as well - this was one issue where our agent took advantageβ¦