Header banner
Revain logoHome Page
global loyalty logo

Global Loyalty Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

View on AmazonView on ЯM

Description of Global Loyalty

Global Loyalty offers loyalty program software to attract and retain customers.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great for monitoring your retail business

The main thing I like about this program is that it lets us monitor our store performance as far as revenue and activity in the stores. The customer service is also good, but there is a big difference between the US and UK versions of the software. The UK version lacks some features and is not very intuitive to use. It took me a while to get used to using it, but once you do it makes all the difference in terms of making sure we are getting the most out of our points. We are able to track our…

Pros
  • Ease Of Use
  • Great Customer Service
  • Flexibility allowing customers choice if they would rather redeem their reward at checkout vs mail them later when loyalty card balance has been met
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Very good platform and great staff to assist

The ability of my team member, Mandy O'Connor-Barrett was able make changes without having an account manager in our office for months at time we were out sick or vacationing etc - this is very helpful when you are away! I also like that they have made it so easy with all their features available online which makes managing your business much easier than if everything had been done through emails/phone calls from us back home base!! Nothing really but just be aware there may not always someone…

Pros
  • The ability to easily navigate through the platform and make changes without always having someone available at the office to help
Cons
  • Occasionally not having someone available to help when something breaks or needs to be fixed

Revainrating 5 out of 5

Great way keep up connectivity and collaboration between users worldwide

The ability for our employees, who are located around North America (and overseas), to connect with each other using their mobile devices is great! It allows us to stay connected at all times without having expensive phone plans or roaming fees. We use this product almost exclusively from home offices so it's not something that I've really had any problems solving as of yet but they do exist in some instances if you need assistance when traveling out-of state away from your office/home base…

Pros
  • etc..etc.
Cons
  • Empty